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Terms & Conditions  

1. General

    1.1.
  • Once an order is confirmed and cooked no cancellations are allowed.


  • 1.2.
  • Unless the order explicitly states otherwise DELIVERY CHARGES always apply.


  • 1.3.
  • DELIVERY CHARGES can be varied (UP or DOWN) from time to time without notice. Night time orders (after Midnight) usually incur a higher charge.


  • 1.4.
  • We will in exceptional cases deliver OUTSIDE OUR NORMAL RADIUS, but food may take a lot longer than usual to arrive and delivery charges will increase accordingly.


  • 1.5.
  • We reserve the right to DEMAND LEGAL PAYMENT for goods once delivered or in case of rejected or fraudulent card payments.


  • 1.6.
  • Promotions are reviewed without notice and may be withdrawn. Promotions may not be abused.


  • 1.7.
  • We strive to cook food to a high standard. In cases where you are less than satisified we will re-deliver a fresh order (which must be paid for in full) subject to manager approval. The original food must be returned. WE WILL NOT RE-COOK FOOD which is found to be of a reasonable standard thereby voiding your right to a fresh order.


  • 1.8.
  • Subject to the DELIVERY/REFUNDS terms, CUSTOMERS must strive to order WITHIN OPENING HOURS, as NO REFUND will be given for a CARD ORDER placed outside OPENING HOURS. Any customer who becomes threatening or abusive may have their account suspended or terminated.


  • 1.9.
  • Our aim is to ensure you receive delicious hot food. If the takeaway you ordered from is closed and/or is refusing to deliver the food we reserve the right to send your order to an alternative takeaway.


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